Managed IT Services
We improve business performance through technology, by communicating, connecting, supporting and protecting. We’re with you every step of the way.
Making business IT solutions simple for you
We understand that in today’s fast-paced world, businesses need to stay ahead of the curve to remain competitive.
That’s why we offer a comprehensive range of services designed to help your business harness the power of technology and use it to drive growth and success.
Our services fall into five main areas: Strategy and planning | Managed IT services | Cloud and infrastructure | Communications and telecoms | Support and training
We tackle every project following our tried and tested Linten method of working. Step one begins with us listening to understand your goals, growth strategies, supplier requirements and customer needs. Only through collaborating like this can we define a strategy, products and hardware that will work for you … all the time.
Then every confident stride we take after that to implement and deliver your IT solution has your long-term goals in mind. Towards the end of the process we can provide managed IT support services, train your people and carry out regular reviews and reporting.
1. FOUNDATION
Consultancy & planning
What is it?
Our consultancy and planning services provide expert advice and strategic planning to align your business goals with the right technology solutions. We assess your current systems, identify needs, and develop a comprehensive roadmap for implementation, ensuring you stay ahead with industry best practices and emerging trends.
Why is it needed?
Effective consultancy and planning are crucial for aligning technology investments with your business objectives. This maximises efficiency and return on investment, helps avoid costly mistakes, and ensures resources are used effectively. It also provides a clear direction for your IT initiatives, keeping your business competitive and adaptable.
How will it benefit you?
By leveraging our consultancy and planning experience, you’ll receive tailored strategies that optimise resources, reduce risks, and enhance overall business performance. This leads to better decision-making, a clearer path to achieving your goals, and proactive solutions to potential challenges, ensuring smoother project execution.
Strategy & structure
What is it?
Our strategy and structure services focus on developing a robust IT strategy and organisational framework to support your business growth. We define roles, responsibilities, and processes to ensure effective technology management, aligning IT initiatives with your business goals for cohesive and scalable growth.
Why is it needed?
A clear IT strategy and structure provide a roadmap for technology adoption and integration, ensuring cohesive and scalable growth. This alignment improves coordination and resource allocation, which is crucial for long-term success and competitiveness in the market.
How will it benefit you?
With a well-defined strategy and structure, you’ll achieve long-term goals, improve decision-making, and foster a proactive approach to technological advancements. This results in a more agile and responsive organisation, better managing change and innovation for sustained growth and efficiency.
Implementation
What is it?
Our implementation services ensure the successful execution of planned IT projects, including software deployment, system integration, and process automation. We handle the entire process, from testing and training to transitioning, ensuring new technologies are seamlessly integrated into your existing systems.
Why is it needed?
Proper implementation is essential for integrating technology solutions into your business operations with minimal disruption. It helps you achieve the desired outcomes from IT investments, reducing the risk of project failure and ensuring the technology delivers its intended benefits.
How will it benefit you?
You’ll experience smoother transitions, reduced downtime, and quicker realisation of technology benefits. This leads to increased productivity and a better return on investment. Successful implementation also enhances user adoption and satisfaction, ensuring you maximise the benefit from your new systems.
2. DELIVERY
Communication
What is it?
Our communication services encompass the tools and strategies needed to facilitate effective information exchange within and outside your organisation. This includes email, messaging platforms, and collaboration tools, ensuring seamless information flow to support collaboration and decision-making.
Why is it needed?
Effective communication is vital for collaboration, decision-making, and maintaining transparency across all levels of your organisation. It ensures everyone is on the same page, reducing misunderstandings and improving coordination, which is essential for building a cohesive and motivated team.
How will it benefit you?
Enhanced communication leads to better teamwork, faster problem-solving, and improved stakeholder relationships. This results in a more cohesive and efficient organisation. Clear communication channels ehance innovation and responsiveness, enabling your organisation to adapt quickly to changes.
Cloud & Infrastructure
What is it?
Our cloud and infrastructure services cover the deployment and management of cloud services and IT infrastructure to support your business operations. This includes servers, storage, networking, and cloud computing, providing a scalable, reliable, and secure IT environment.
Why is it needed?
Cloud and infrastructure solutions offer scalable, flexible, and cost-effective resources that can adapt to your changing business needs. This ensures reliable and secure access to data and applications, which is essential for supporting growth and maintaining operational continuity.
How will it benefit you?
You’ll benefit from advanced technologies, improve operational efficiency, and reduce capital expenditures. This leads to greater agility and the ability to scale resources as needed. Cloud solutions also offer enhanced security and disaster recovery capabilities, ensuring business continuity.
Cyber security & compliance
What is it?
Our cyber security and compliance services proactively protect your IT systems and data from threats while ensuring adherence to regulatory standards. We implement robust security measures, conduct regular audits, and stay updated with the latest security trends and regulations.
Why is it needed?
Cyber security and compliance are essential to protect sensitive information, ensure business continuity, and avoid legal penalties. We support compliance with Cyber Essentials and ISO 27001 - key certifications that assure an industry standard baseline against cyber threats, safeguard data, and build trust with customers and partners through robust security practices.
How will it benefit you?
You’ll achieve a secure IT environment, build trust with customers, and ensure compliance with industry regulations. This reduces your exposure to data breaches and other security incidents, enhancing your organisation’s reputation and customer confidence.
3. SUPPORT
Managed services
What is it?
Our managed services provide ongoing IT support and management, including monitoring, maintenance, and troubleshooting. We ensure your IT systems are always running smoothly, offering expertise and resources to handle day-to-day IT operations.
Why is it needed?
Managed services ensure continuous, expert oversight of your IT systems, allowing you to focus on core activities. They help prevent issues before they become major problems, providing proactive maintenance and support for optimal system performance.
How will it benefit you?
You’ll benefit from reduced IT issues, predictable costs to pre-forecasted expenditure, and access to specialised expertise. This leads to improved system reliability and performance. Managed services also offer scalability, allowing you to adjust your IT support as needed.
Training
What is it?
Our training services educate your employees on new technologies, systems, and best practices to enhance their skills and productivity. This includes, online coaching, and hands-on training sessions, ensuring continuous learning and adaptation to technological advancements.
Why is it needed?
Continuous training keeps your workforce in the know, ensuring they can effectively use new tools and technologies. It helps maintain a competitive edge, supporting employee development and retention while fostering a culture of continuous improvement.
How will it benefit you?
Improved employee performance, higher job satisfaction, and better utilisation of technology investments. This leads to a more skilled and adaptable workforce. Effective training programmes also enhance innovation and problem-solving capabilities within your organisation.
Reviews
What is it?
Our review services involve regular assessments of your IT systems, processes, and strategies to ensure they meet business objectives. This includes technical performance evaluations, identifying areas for improvement, and making necessary adjustments to ensure alignment with business goals.
Why is it needed?
Periodic reviews help identify areas for improvement, ensuring your IT remains aligned with business objectives. They provide insights into the effectiveness of current strategies, supporting continuous improvement and adaptation to changing business and customer needs.
How will it benefit you?
Optimal performance. Adapt to changes quickly, and continuously improve your IT environment. This leads to sustained business growth and success. Regular reviews also help in identifying and mitigating risks, ensuring long-term stability and efficiency.
Foundation
Delivery
Support
Consultancy & planning
What is it?
Our consultancy and planning services provide expert advice and strategic planning to align your business goals with the right technology solutions. We assess your current systems, identify needs, and develop a comprehensive roadmap for implementation, ensuring you stay ahead with industry best practices and emerging trends.
Why is it needed?
Effective consultancy and planning are crucial for aligning technology investments with your business objectives. This maximises efficiency and return on investment, helps avoid costly mistakes, and ensures resources are used effectively. It also provides a clear direction for your IT initiatives, keeping your business competitive and adaptable.
How will it benefit you?
By leveraging our consultancy and planning experience, you’ll receive tailored strategies that optimise resources, reduce risks, and enhance overall business performance. This leads to better decision-making, a clearer path to achieving your goals, and proactive solutions to potential challenges, ensuring smoother project execution.
Strategy & structure
What is it?
Our strategy and structure services focus on developing a robust IT strategy and organisational framework to support your business growth. We define roles, responsibilities, and processes to ensure effective technology management, aligning IT initiatives with your business goals for cohesive and scalable growth.
Why is it needed?
A clear IT strategy and structure provide a roadmap for technology adoption and integration, ensuring cohesive and scalable growth. This alignment improves coordination and resource allocation, which is crucial for long-term success and competitiveness in the market.
How will it benefit you?
With a well-defined strategy and structure, you’ll achieve long-term goals, improve decision-making, and foster a proactive approach to technological advancements. This results in a more agile and responsive organisation, better managing change and innovation for sustained growth and efficiency.
Implementation
What is it?
Our implementation services ensure the successful execution of planned IT projects, including software deployment, system integration, and process automation. We handle the entire process, from testing and training to transitioning, ensuring new technologies are seamlessly integrated into your existing systems.
Why is it needed?
Proper implementation is essential for integrating technology solutions into your business operations with minimal disruption. It helps you achieve the desired outcomes from IT investments, reducing the risk of project failure and ensuring the technology delivers its intended benefits.
How will it benefit you?
You’ll experience smoother transitions, reduced downtime, and quicker realisation of technology benefits. This leads to increased productivity and a better return on investment. Successful implementation also enhances user adoption and satisfaction, ensuring you maximise the benefit from your new systems.
Communication
What is it?
Our communication services encompass the tools and strategies needed to facilitate effective information exchange within and outside your organisation. This includes email, messaging platforms, and collaboration tools, ensuring seamless information flow to support collaboration and decision-making.
Why is it needed?
Effective communication is vital for collaboration, decision-making, and maintaining transparency across all levels of your organisation. It ensures everyone is on the same page, reducing misunderstandings and improving coordination, which is essential for building a cohesive and motivated team.
How will it benefit you?
Enhanced communication leads to better teamwork, faster problem-solving, and improved stakeholder relationships. This results in a more cohesive and efficient organisation. Clear communication channels ehance innovation and responsiveness, enabling your organisation to adapt quickly to changes.
Cloud & Infrastructure
What is it?
Our cloud and infrastructure services cover the deployment and management of cloud services and IT infrastructure to support your business operations. This includes servers, storage, networking, and cloud computing, providing a scalable, reliable, and secure IT environment.
Why is it needed?
Cloud and infrastructure solutions offer scalable, flexible, and cost-effective resources that can adapt to your changing business needs. This ensures reliable and secure access to data and applications, which is essential for supporting growth and maintaining operational continuity.
How will it benefit you?
You’ll benefit from advanced technologies, improve operational efficiency, and reduce capital expenditures. This leads to greater agility and the ability to scale resources as needed. Cloud solutions also offer enhanced security and disaster recovery capabilities, ensuring business continuity.
Cyber security & compliance
What is it?
Our cyber security and compliance services proactively protect your IT systems and data from threats while ensuring adherence to regulatory standards. We implement robust security measures, conduct regular audits, and stay updated with the latest security trends and regulations.
Why is it needed?
Cyber security and compliance are essential to protect sensitive information, ensure business continuity, and avoid legal penalties. We support compliance with Cyber Essentials and ISO 27001 - key certifications that assure an industry standard baseline against cyber threats, safeguard data, and build trust with customers and partners through robust security practices.
How will it benefit you?
You’ll achieve a secure IT environment, build trust with customers, and ensure compliance with industry regulations. This reduces your exposure to data breaches and other security incidents, enhancing your organisation’s reputation and customer confidence.
Managed services
What is it?
Our managed services provide ongoing IT support and management, including monitoring, maintenance, and troubleshooting. We ensure your IT systems are always running smoothly, offering expertise and resources to handle day-to-day IT operations.
Why is it needed?
Managed services ensure continuous, expert oversight of your IT systems, allowing you to focus on core activities. They help prevent issues before they become major problems, providing proactive maintenance and support for optimal system performance.
How will it benefit you?
You’ll benefit from reduced IT issues, predictable costs to pre-forecasted expenditure, and access to specialised expertise. This leads to improved system reliability and performance. Managed services also offer scalability, allowing you to adjust your IT support as needed.
Training
What is it?
Our training services educate your employees on new technologies, systems, and best practices to enhance their skills and productivity. This includes, online coaching, and hands-on training sessions, ensuring continuous learning and adaptation to technological advancements.
Why is it needed?
Continuous training keeps your workforce in the know, ensuring they can effectively use new tools and technologies. It helps maintain a competitive edge, supporting employee development and retention while fostering a culture of continuous improvement.
How will it benefit you?
Improved employee performance, higher job satisfaction, and better utilisation of technology investments. This leads to a more skilled and adaptable workforce. Effective training programmes also enhance innovation and problem-solving capabilities within your organisation.
Reviews
What is it?
Our review services involve regular assessments of your IT systems, processes, and strategies to ensure they meet business objectives. This includes technical performance evaluations, identifying areas for improvement, and making necessary adjustments to ensure alignment with business goals.
Why is it needed?
Periodic reviews help identify areas for improvement, ensuring your IT remains aligned with business objectives. They provide insights into the effectiveness of current strategies, supporting continuous improvement and adaptation to changing business and customer needs.
How will it benefit you?
Optimal performance. Adapt to changes quickly, and continuously improve your IT environment. This leads to sustained business growth and success. Regular reviews also help in identifying and mitigating risks, ensuring long-term stability and efficiency.
Our services
Staying at the forefront of emerging trends and technologies means our clients always have access to the most advances solutions available.
Foundation
Consultancy & planning
Discovery • Audit • Workshops
Strategy & structure
Scoping • Technical roadmap • Resilience and cyber strategies
Implementation
Technical rollout • Process rollout • Client liaison
Delivery
Communication
Resilient connectivity solutions • Broadband internet • Communication (mobile & phone)
Infrastructure
Hardware procurement & management • Azure & 365 services • Cloud based solutions
Cyber security
Resilient connectivity solutions • Backups • Disaster recovery
Support
Managed services
Centralised administration & management • Remote support • Monitoring & maintenance
Training
Best practice training • Efficiency training • Education & insights
Reporting
Service reviews • Annual roadmap review • Reporting
Our approach
Following our ‘Linten method of working’ we’ll make sure your business continues to grow, innovate and adapt to ever-changing market conditions.
Tech Talk insights
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Backing up your data with the ‘3-2-1’ rule
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Let's go
With more than 20 years’ experience, working with businesses of all sizes and across all sectors, our team of consultants are constantly pushing boundaries and staying ahead of the curve to delivery solutions and IT support managed services that align to your long term goals.
We’re committed to great customer service, and delivering excellence in everything we do. And we constantly strive for operational brilliance, refining our processes and methodologies to ensure efficiency and quality. We also prioritise continuous learning and development, investing in our team’s skills and expertise to stay and the cutting edge of technological developments.
Come on – let’s go on a journey of innovation and success.
