Is a traditional telephone system hurting your business?

One hundred and forty-five years on from the first telephone patent by Alexander Graham Bell, the telephone remains an iconic mainstay for business communications.

But the telephone has come a long way since the 19th century. From the candlestick models, to the rotary dial version, touch tone and cordless phones, and more recently mobiles and smartphones, the telephony world has truly evolved. Today, cloud computing brings new opportunities for businesses.

Many businesses are moving their entire telephone systems to the cloud, removing the on-site infrastructure that comes with a traditional phone system. Hosted Phone Systems are available in various plans, creating flexibility to allow any business to take advantage of the many benefits.

Hosted Phone Systems support a wide variety of devices. For those businesses wanting to continue with the classic desktop handset, it is not a problem. Many businesses are choosing ‘’soft-phones’’ (software phones) and using a headset connected to their laptops.

Another major benefit of moving telephony to the cloud is the ability to work from anywhere in the world. This means your staff can work effectively in the office and remotely. Make the switch with Linten Technologies!

What is Technology-As-A-Service?

Technology as a service allows businesses who would be unable to afford a huge outlay to purchase new IT equipment on demand.  Instead of buying expensive technology assets that will become redundant, the organisation can access the same equipment on a ‘pay monthly’ model. 

We know that some companies may struggle to find the time and funds they need to deploy, manage and maintain their IT and this where TaaS and Proactive IT Support come together. The easiest way to think about TaaS is to think of it as a bit like getting a car on finance, with petrol, oil, servicing, etc. all thrown in. And then getting a new upgraded model every couple of years. It’s one simple, flexible subscription for all your technology needs – combine all of this and save up to 30% on the total cost of ownership of your hardware and software solutions.

What is Hosted Desktop and how could it help your business survive COVID-19?

We are living in challenging times; many businesses have stopped dead in their tracks while the COVID-19 pandemic unfolds, and many are trying to meet increased demand with reduced resource. For IT businesses, the spotlight is solely on remote working solutions and security. Remote working became critical to saving lives almost overnight and, as such, businesses had ready themselves for home working very quickly. The demand for remote working solutions has increased like never before, with Microsoft seeing unchartered growth for its virtual collaboration tool Teams.

One of the most effective solutions to this demand is Hosted Desktop Infrastructure; the term used to describe hosting a desktop environment in a data centre or, more efficiently, on a cloud platform like Microsoft Azure; which hosts our Linten Hosted Desktop solutions.

Aptly described as ‘your desktop in the cloud’, Hosted Desktop offers users a secure virtual desktop that can be pre-configured and controlled to suit business requirements. Employees get the same Windows 10 experience on any device, just as if you were providing them with their own computer.

So how can Hosted Desktop help your business right now?

  • Quick and easy to scale: Hosted Desktop can be deployed and scaled in under an hour – perfect for the current remote working climate when you need to act quickly.
  • Increased security and control: Your data is safe on your internal IT system and security policies are fully enforced, providing peace of mind during a time rife with COVID-19-related cybercrime.
  • Full control and personalisation: You can deliver a bespoke Windows 10 desktop experience to employees on any device, pre-configured exactly how you want it.
  • Seamless integration with Microsoft 365 and Teams: Complete access to your applications, the same as on a physical desktop.
  • Flexible and efficient costing: you only pay for what you use with no long-term commitment, enabling any business to scale up or down as required, making it ideal for turbulent climates.
  • Very simple IT management: a centrally managed solution that reduces the time and cost of managing multiple PCs and laptops, enabling IT employees to focus on more important projects.
  • Work from anywhere! Hosted Desktops could enable your business to operative more flexibly and reactively long term, giving employees the option to work remotely long after the COVID-19 storm passes. Taking steps to improve your resilience now will offer benefits in the future.
  • Complete peace of mind: business security is, so far, the concern of the decade thanks to COVID-19, but with WVD your business is completely safe. Microsoft invest more than $1 billion each year on cybersecurity research and development and have 3,500 security experts dedicated to data security and privacy.

Is Remote Working the New Normal?

The past month has been a rollercoaster of change due to the COVID-19 pandemic. One of the most prominent transitions is that of working from home instead of in the office. The UK has adapted to remote working well, given the circumstances; many able businesses have introduced new remote processes and employees have established new ways of co-working. Adoption of remote working solutions is through the roof; Microsoft saw a 25% increase in Microsoft Teams usage in the first week of lockdown, and meeting minutes hit 2.1 billion in a single day on the 31st March.

It seems that remote working, and the flexible benefits that come with it, is being embraced as the “new normal”. But the big question is, will things ever go back to the “old normal?” Or will a new hybrid way of working be favoured?

Indeed, it looks like mass remote working is, in some capacity, here to stay. Consulting firm Global Workplace Analytics’ president Kate Lister predicts that within the next few years around 30% of people will be working from home a few days a week. Quoted by, she added that there has been demand by employees for greater work-life flexibility and now employers have had a chance to see the light.

It is likely that the use of hot-desk spaces and huddle rooms will increase, enabling employees to collaborate in person only when they really need to. Flexible working options like this offer opportunities for increased productivity, backed up by a poll (The Independent) last year surveying employees who had flexibility in working time and location.

At Linten, we have helped our customers to keep their businesses running smoothly during the disruptions with the very latest IT solutions that support remote working.

If you are struggling with your IT due to the changes in working environments, speak to our friendly team about the tech solutions that could support your business.