Manchester IT support that works

We make IT simple with managed services for your busy business.

From IT support and maintenance, to cyber security, internet and phones, we’re here to provide you with effortless IT services. And with more than 20 years’ experience working with businesses of all sizes and sectors, you’re in safe hands.

Unlock the power of IT with our business IT solutions and support

We understand that IT is the backbone of your business. It’s not just about fixing problems; it’s about empowering your team, streamlining operations, and maximising your return on investment. That’s why we offer comprehensive managed business-to-business IT services designed to deliver:

Effortless IT: Say goodbye to IT headaches – we manage everything, so you can focus on your business.

Boost efficiency: Automate tasks, optimise your resources and eliminate your downtime.

Cut costs: Our proactive approach prevents issues and our flexible solutions, tailored to your company’s size, save you money.

Expert support: Our 24/7 dedicated team tackles your toughest challenges.

Seamless transition: Easy switching with minimal disruption.

A trusted partner: We’ve got a proven track record, providing cutting-edge solutions to keep you ahead.

We’re here to help you every step of the way, from hardware to software, communications and ongoing support

Proactive and helpdesk support

Our proactive approach is our difference. We anticipate potential issues before they arise and take the necessary steps to prevent them from happening. Our helpdesk support team is always on hand to provide guidance, resolve issues and answer any queries you might have. They’ll support and guide you, navigating your company’s technology with ease.

Scheduled maintenance and update planning

We understand the importance of keeping your technology up to date and functioning at its best. Our reliable and efficient maintenance and update service will keep your systems running smoothly and efficiently.

Centralised administration and management

We’ll provide personalised support for your IT infrastructure, from managing your network and servers, to securing your data and streamlining your software applications.

Cyber mitigation (security)

Our service helps you mitigates the risk of data breaches, financial loss, and reputational damage. We offer solutions, ranging from continuous monitoring of systems, networks and data to implementing firewalls, antivirus software and encryption solutions.

Training and advice

We’ll tailor our product training to meet your business needs, from software and hardware to data analytics and cyber security. And we’re always happy to collaborate with your team and share our knowledge on the latest in technology. Just ask!

CCTV

Our CCTV systems can help protect your premises and provide additional confidence and security. They can also monitor production processes to improve efficiency and answer customer queries.

Hardware procurement and management

With our hardware procurement and management service, you can focus on your core business operations while we handle all your hardware needs.

Routers and networking equipment

Our enterprise range of routers, and networking equipment will improve your up time, streamline your operations and keep your data safe and secure, even for remote work.

Internet, phones and video communications

Our end-to-end management service includes maintenance and monitoring of your broadband network for secure connectivity. With Voice over Internet Protocol (VoIP), you can enjoy crystal-clear voice quality, low-cost calls and a flexible network. Our video conferencing solutions allow you to host a virtual meeting, share documents and presentations or simply chat with colleagues at the touch of a button.

Microsoft 365

Microsoft 365 is a suite of cloud-based productivity tools including applications such as Word, Excel, PowerPoint, Outlook and Teams, as well as storage and collaboration tools.

Virtual desktops

We can help you optimise productivity and streamline your operations, with access to your desktop and all your applications from anywhere in the world, on any device, with just an internet connection.

What our customers say

"Linten make it personal, leaving us with no need for an in-house IT team. I think what sets Linten apart from others is their level of human. The care they give to the business and the understanding of your needs. They ask, they listen, they advise, and they sort".

"Their response times have always been rapid and reassuring. Their patience, friendliness and good humour with us whether the issues were more ‘user-generated’ or genuinely head-scratching IT gremlins, from every member of their team, has been consistent and something that I value highly, especially when explaining, again, why something doesn’t work".

"Always handle our requests with such ease, a few emails and a call. Absolutely no dramas! Here’s to an ever-growing relationship together".

"Linten have been a professional part of our journey here at Holdcroft, we have gone through much change over the years and the team over at Linten have been astronomically helpful throughout many projects, if it wasn’t for Linten we would not be operating the same way as we do today".

"As a growing business Linten have provided us with everything we need in the world of information technology. The whole infrastructure, the equipment, security and the support. By having Linten on board, we have no need for an in-house IT team”.

Thinking of switching IT providers?

Choosing to switch IT providers is a decision that should be given due thought and consideration.

The first question to ask yourself is why you want to change. To make the right choice, we recommend working beyond a ‘shopping list’ of things you want, by having an honest conversation around the pain points of your current agreement and provider. What’s more, we make the whole process simple and seamless with minimal downtime.

IT compliance driven solutions

Whatever your industry or sector, you can’t overlook your compliance obligations when it comes to your IT solutions. And that’s where we can help.

From cyber essentials accreditation and cyber insurance requirements to ISO accreditation and appropriate data policies, we’ll ensure your solutions are driven by your compliance requirements. Together, we’ll define a solution that not only meets your requirements but is agile enough to adapt to the changing needs of your industry or sector. And we can roll out the changes in small, manageable steps to make it easy for you.

Foundation for growth

Take control of your operations and thrive in the digital age with our local IT services.

We’ll assess your current technology infrastructure, identify areas for improvement, and develop a comprehensive plan to implement the latest tools and techniques for the most effective operations. These are the ‘foundation’ services we offer to unlock your full potential and achieve long-term success:

Change & transformation
Technology audit
Technology discovery
Technology roadmapping
Cyber strategies
Implementation & project management

Our partners

Need help understanding compliance?

Feeling overwhelmed by acronyms like HIPAA, PCI DSS and GDPR?

Download our free guide and discover a clear path to navigating the ever-changing waters of data protection. Dive in and unlock the secrets to keeping your business safe, secure, and compliant.

Talk to us today

Looking for a better IT provider? We can help you grow, scale up, or support with additional compliance. Submit the form below and we’ll get back to you.

Please do not use this form to submit technical issues

FAQs

Q1 - What if I don’t have a managed support plan with Linten?

No worries at all! Many of our valued customers appreciate the simplicity and convenience of our managed support services. We’d be more than happy to provide a quote based on the estimated time needed to resolve your concerns. This quote will encompass both our service time and any necessary travel if our engineer needs to visit you.

Our policy entails a minimum charge of 1 hour, whether it’s for remote assistance or in-person support. We bill in whole hour increments to keep things clear and straightforward. Should the resolution require more time than initially anticipated, we’ll communicate and adjust the charge accordingly to ensure fairness and avoid any unexpected fees.

At our core, we believe in transparency and fairness. We don’t retroactively invoice clients for unplanned support; our agreements are clear from the outset. Your approval is essential before we commence any work, as we strive for a cooperative and understanding partnership.

Q2 - How quickly can you resolve my issue?

Our speed in delivering an initial response and aiming to resolve the issue depends on the priority assigned. A ticket marked with a higher priority will have a quicker response compared to one with a lower priority.

Q3 - How quickly will you process my order?

We operate SLAs (service level agreements) once a customer has approved a quote for our services. These SLAs are to manage your expectations once we begin processing your order, depending on the type of order type.

Q4 - How do I escalate my issue if I am dissatisfied with the experience I have received?

We operate an escalations matrix for customers. Details of the escalation matrix can be found within your Welcome Pack or requested from your Client Relationship Manager.

Tech Talk insights

Legal

Manchester IT support that works

We make IT simple with managed services for your busy business.

Unlock the power of IT with our business IT solutions and support

We’re here to help you every step of the way, from hardware to software, communications and ongoing support

What our customers say

Thinking of switching IT providers?

IT compliance driven solutions

Foundation for growth

Our partners

Need help understanding compliance?

Talk to us today

FAQs

Tech Talk insights

Embracing digital maturity – why it’s time to future-proof your legal firm

Beyond compliance: How modern IT solutions can drive growth

Backing up your data with the ‘3-2-1’ rule

Contact Us

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Locations

Manchester

Midlands

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