Hacking Humans

An IBM study reports 95% of security breaches are a result of human error. It is also estimated that an SME in the UK is attacked every 19 seconds. This, therefore, suggests a lot of business owners and their staff are ill-equipped to defend against the latest online crime and scams.

Paul Barker, Director of Vigilance Consulting rightly discussed at a recent Cyber Lounge event that online scams are not new, but people are still falling victim to them. He and many other professionals in the cyber security sector believe this is due to businesses not investing in engaging cyber security training for their workforces. Let’s face it, not many staff are eager to take time out of their busy days to do training, especially if the delivery is dull. Therefore, any company offering security training really needs to think about how they can inspire people to take action. 

Benefits of Cyber Security Training

Improved Cyber Resilience 

Starting with the most obvious benefit, training will improve a business’s resilience. Through understanding threats, staff will know why controls such as multi-factor authentication and strong passwords are necessary, rather than seeing them as a nuisance. Staff should feel empowered, not forced, to adopt good cyber hygiene practices. 


Data breaches and attacks can devastate a business financially. Reputational damage, loss of custom, recovery costs….these are just some of the repercussions. Investing in staff training and other security controls is likely to be more cost-effective than being a victim of cybercrime.


Confidence is key when it comes to cyber security. Staff should feel confident at identifying risks and threats as and when they appear, an example being phishing or whaling attempt. Creating a culture where staff can openly report risks and incidents if they do occur will only help improve your overall online resilience. 

Customer Trust 

Customers want to know their data is safe and handled correctly. Cyber Essentials is a great way for SMEs to show their customers and suppliers they are taking cyber security seriously. One of the five controls required in this certification is having processes in place to manage access control within the business. This is where cyber security training is key. Staff should understand why access controls are important to minimise the risk of data being compromised. If they don’t know the reason why, then how can they be expected to take this control seriously?

Get Secure 

Ready to empower your workforce? Book a time to chat with our friendly IT Specialists below. We can talk you through cyber security training and other security solutions that will improve your business’s online resilience.